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RCS Customer Form

    Required Business Information

    Privacy Policy

    Please include a link to your Privacy Policy.
    Your privacy policy must explain how customer mobile opt-in information is used or shared.
    If SMS information is included within a larger privacy policy, the SMS section must be clearly labeled so it is easy for reviewers to find.

    Example language you may include in your Privacy Policy:

    SMS Opt-In
    Mobile opt-in information will not be shared or sold with or to third parties for marketing or promotional purposes.
    OR
    SMS Communication
    We do not share or sell personal information with third parties without consent, except when legally required to do so.

    Messaging Terms

    Please include a link to your Messaging Terms.

    If your messaging terms are part of a larger Terms of Service document, the SMS/Messaging section must be clearly identified so it is easy to locate.

    Example Messaging Terms & Conditions:

    Messaging Terms & Conditions

    You agree to receive informational notifications from Bob’s Accounting. Message frequency varies. Message and data rates may apply. For help, reply HELP or email support@bobsaccounting.com. You can opt out at any time by replying STOP.

    Opt-In Method

    Please describe how end users give consent (opt-in) to receive SMS messages from your business and provide links to any proof of this process.

    Acceptable opt-in methods include:
    Website forms
    Paper forms
    Texting a keyword
    Verbal consent (with documentation)

    Requirements:
    Opt-in checkboxes must not be pre-checked

    Opt-in language must include:
    Message frequency
    Message & data rates disclosure
    HELP and STOP instructions
    A link to the Privacy Policy
    A link to Messaging Terms

    Example:
    A web form where users enter their phone number and check a box stating:
    “You agree to receive informational notifications from Bob’s Accounting. Message frequency varies. Message and data rates may apply. For help, reply HELP or email support@bobsaccounting.com. You can opt out at any time by replying STOP.”
    The Privacy Policy and Messaging Terms are linked on the form.
    The web form is located at: https://bobsaccounting.com/optin

    Sample Messages

    Please provide examples of the types of messages you plan to send.
    Example(s):
    Bob’s Accounting: Your tax form has been accepted.
    Bob’s Accounting: Your tax form has been completed and submitted.

    RCS Information

    Logo (224x224 px, Max 50KB, png or jpg)

    Accent Color

    Banner (1440x448 px, Max 200KB, png or jpg) (Optional. Can also use the accent color as a background banner.)

    Brief description of your company

    Estimate of organic monthly website traffic

    Preferred sender name (This is what users will see instead of a phone number. It should include your company and the use case. For example, Brandywine - Notifications or Tony's Pizza - Offers)

    Brand Contact First Name:

    Brand Contact Last Name:

    Brand Contact Position:

    Brand Contact Email:

    Brand Contact Phone Number: